About metro4

We are Indonesia's most trusted online gaming platform — built from the ground up with Indonesian players in mind, delivering speed, security, and a world-class entertainment experience 24 hours a day.

Our Story

metro4 was founded with a single, clear purpose: to create the online gaming platform that Indonesian players actually deserve — one that speaks their language, accepts their payment methods, and treats them as the priority, not an afterthought.

Player-First Transparency Integrity Innovation Responsibility Community

From Vision to Indonesia's Premier Platform

The story of metro4 began when a small team of gaming and fintech professionals — many of them Indonesian — recognized a gap in the market. International platforms were offering a generic, one-size-fits-all experience that ignored the specific needs of Indonesian users: local bank integration, native-language customer service, culturally relevant promotions, and payment processing that actually works seamlessly with BCA, BRI, BNI, Mandiri, and popular e-wallets like OVO, DANA, and GoPay.

We set out to build something different. Every architectural decision, every feature launch, and every hire since our founding has been guided by one question: "Does this make the experience better for our Indonesian players?" That question has shaped metro4 into the platform it is today — a platform that players across Jakarta, Surabaya, Medan, Bandung, Yogyakarta, Bali, and across the Indonesian archipelago genuinely rely on for their entertainment.

Our game library now features thousands of titles from the world's leading providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — alongside a comprehensive sportsbook covering BRI Liga 1, the English Premier League (EPL), La Liga, Serie A, and international tournaments like the FIFA World Cup and AFF Cup featuring Timnas Indonesia. Traditional Indonesian games including togel (Indonesia's traditional numbers lottery), sabung ayam (cockfighting, a deep-rooted cultural pastime), and bandar bola (football betting markets) are central to our offering, not bolt-ons.

metro4 also recognized early that trust is earned through transparency. We publish our bonus terms in full, process withdrawals without hidden delays, and have never missed a single payout. Our responsible gaming framework was built alongside the product — not added as an afterthought under regulatory pressure. We believe the long-term health of the Indonesian gaming market depends on operators who genuinely care about player wellbeing, and we are committed to leading by example.

2M+

Registered Players

2,500+

Games Available

15 Min

Avg. Withdrawal Time

24/7

Indonesian Support

Our Mission & Values

metro4 exists to deliver a gaming experience that is entertaining, fair, and safe — tailored specifically for players who call Indonesia home. Every policy, product feature, and partnership we pursue is tested against this mission before launch.

Our Mission

To provide Indonesian players with a world-class online gaming platform that combines the breadth of a global operator with the intimacy of a locally focused brand — accessible, honest, and consistently rewarding.

Our Vision

To become the most respected name in Indonesian online entertainment — a brand that players trust not just for games and odds, but for fairness, safety, and a genuine commitment to their wellbeing over short-term revenue.

Our Promise

Every rupiah you deposit is held securely in segregated accounts. Every withdrawal is processed without unnecessary delays. Every bonus comes with published, plain-English terms. No surprises — ever.

What Sets metro4 Apart

Dozens of platforms compete for Indonesian players. Here is why metro4 consistently earns more trust, more recommendations, and more returning players than the alternatives.

Deep Local Banking Integration

Instant deposits and fast withdrawals via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, and Bank Permata — plus OVO, DANA, GoPay, ShopeePay, and LinkAja. We support how Indonesians actually move money.

Native Indonesian-Speaking Support

Every customer service agent is a fluent Indonesian speaker. No translation layers, no frustrating misunderstandings. Get genuine help in Bahasa Indonesia via live chat, WhatsApp, and email — 24 hours a day, 7 days a week.

Industry-Leading Withdrawal Speed

Our payment infrastructure is optimized for Indonesian banking rails. Verified accounts typically receive payouts within 15-30 minutes. We process withdrawals around the clock, including weekends and public holidays.

Bank-Grade Security Architecture

256-bit SSL encryption, two-factor authentication, PCI-DSS compliant payment processing, and dedicated fraud detection keep your account and funds safe. We invest heavily in security infrastructure because your protection is non-negotiable.

Locally Relevant Game Catalog

Beyond the global slot and live casino catalog, metro4 prioritizes games that resonate with Indonesian players — togel draws, live Andar Bahar tables, Teen Patti rooms, and a sportsbook built around BRI Liga 1 and Timnas Indonesia match coverage.

Responsible Gaming Built In

Deposit limits, loss limits, session time controls, reality-check reminders, and self-exclusion tools are available to every player from day one — not locked behind a support request. We build guardrails into the experience, not around it.

Our Journey

From a founding idea to Indonesia's most trusted gaming platform — here are the milestones that have defined metro4's growth.

Year 1

Foundation & Market Research

The founding team conducted extensive research into the Indonesian gaming market, identifying critical gaps in local bank integration, language support, and withdrawal reliability. The metro4 concept and brand identity were finalized.

Year 2

Platform Launch & First Players

metro4 opened its doors to Indonesian players with an initial library of 500+ games and direct integration with BCA, BRI, BNI, and Mandiri. Our first cohort of players experienced withdrawal times under 30 minutes from day one.

Year 3

Sportsbook Expansion

The metro4 sportsbook launched with comprehensive BRI Liga 1 coverage and expanded to EPL, La Liga, Champions League, and regional tournaments. Live in-play betting and mix parlay markets were introduced.

Year 4

Live Dealer Studio & Mobile Optimization

Partnership with Evolution Gaming and Pragmatic Play's live division brought world-class live dealer tables to metro4 players. Full mobile optimization delivered a seamless experience on iOS and Android devices.

Year 5

VIP Program & E-Wallet Integration

The metro4 VIP loyalty program launched with Bronze, Silver, and Gold tiers. E-wallet support (OVO, DANA, GoPay, ShopeePay, LinkAja) was fully integrated, serving the rapidly growing Indonesian digital payment ecosystem.

Today

2 Million Players & Growing

metro4 now serves over 2 million registered players across Indonesia, processes millions in daily transactions, and maintains a 99.9% uptime record. Our commitment to Indonesian players remains the foundation of everything we build.

Leadership Team

metro4 is guided by a diverse team of gaming, technology, and finance professionals who share a common belief: Indonesian players deserve better than what the industry has historically offered them.

Executive Leadership

Strategy & Vision

Decades of combined gaming and fintech experience guide metro4's product roadmap and market positioning.

Technology Team

Engineering & Security

Our platform engineers maintain 99.9% uptime while continuously optimizing payment processing and game delivery.

Customer Success

24/7 Support

Native Indonesian-speaking agents resolve player inquiries with an average response time under 5 minutes.

Compliance Team

Responsible Gaming

Dedicated specialists ensure metro4 meets international player protection standards and regulatory requirements.

Ready to Experience the metro4 Difference?

Join over 2 million Indonesian players who trust metro4 for secure, entertaining, and rewarding online gaming. Whether you're new to online gambling or seeking a better platform, we invite you to explore what makes metro4 Indonesia's most trusted choice.

Have questions about metro4? Visit our FAQ page or read our Terms & Conditions and Privacy Policy to learn more.